Curbside Pick Up and Free Shipping

For Curbside Pick Up service (Save $5 off your order!)

For free shipping Click Here

check out our Return Policy

All prices listed on kunitzshoes.ca are in Canadian dollars.

Curbside Pickup Service

Free pickup and return service is available at either of our Edmonton locations Monday-Saturday (sorry about the short hours… we’re doing all we can with kids at home!).

Use our Curbside Pick Up service and $5 will be deducted from your order total at checkout.

  • Edmonton Southside: 10am-2pm
  • Edmonton Downtown: 2pm-6pm
  • The service is designed to minimize any contact between our customers and ourselves.

    Here’s how it works:

    Order pickup:

    1. Select “Curbside Pick Up” at checkout.
    2. When we’ve got your order ready for pickup, you’ll get an email with detailed instructions.
    3. Swing by your selected location to pick up your order.
    4. We’ll insure minimal contact at pickup to ensure physical distancing. (Pass on some smiles/fist bumps through window).

    No fees are charged for pickup service.
    Kunitz Shoes reserve the right to refuse orders in excess of 6 items.

    For returns:

    1. During operating hour just drop ‘em off in the bin at either pickup location along with the return sip (paper that came with the order). No need to wrap them up.
    2. We’ll process returns as quickly as we can on the same day.
    3. no restocking or shipping fees will be charged for drop-off returns, including sale priced items.

    For exchanges:

    • We’re doing our best to observe social distancing; therefore on-site exchanges will not be possible. Please place a new order for a different size/colour.

    A few house keeping rules:

    1. Social distancing requires us to avoid contact; we won’t be able to return/exchange orders at the time of pickup.
    2. If picking up an order for somebody else, please reach out to us before to let us know
    3. While we’d love to spend time fitting you up in the perfect pair, full service will resume as soon as re-open our stores. We’re looking forward to it!
    4. Any orders can be returned, including those that were originally shipped out.

    Shipping

    Canadian Addresses
    For a limited time, free shipping on all Canadian addresses!

    • Free shipping on all orders over $100
    • Flat rate $8 shipping on all orders under $100

    Kunitz Shoes reserve the right to refuse shipping orders in excess of 4 items.

    All orders will be shipped by Canada Post or UPS.
    Once dispatched, shipments typically arrive in 3-10 business days.
    Overnight service is not available.
    Kunitz Shoes will collect provincial and federal sales taxes where applicable.

    USA Addresses

    We are not currently shipping orders to the USA.

    Orders
    Once an order has been placed, Kunitz Shoes will complete the following:
    1. Confirm your order (typically right after placing an order)
    2. Fulfill your order (typically completed about 24 hours after confirming your order)
    3. Ship your order (typically within 48 hours of order confirmation)

    A few notes:

    Your order may require that we aggregate items from multiple locations; if this is the case, all items will ship together after they have been assembled in one location.

    Please note that our inventory is “live” and resides in our stores. As is often the case in any shoe store, our products may have been tried on or placed on display, or might not be in their original packaging. Should you wish to place a special order for a brand-new product, please contact us at orders@kunitzshoes.ca.

    For any questions regarding your order, please contact us at orders@kunitzshoes.ca. We are unable to answer questions regarding online orders over the phone.

    For more information, please visit our Terms of Service

    check out our Return Policy

    All prices listed on kunitzshoes.ca are in Canadian dollars.