Curbside+ Service

Curbside+ Service

Curbside+ is an extension of our wildly popular curbside service developed during our shutdown.
Free Curbside pickup, try-on, exchange and return service is available at either of our Edmonton locations.
Weather permitting, we will have try-on stations outdoors for all Curbside+ customers.

Use our Curbside+ service and $5 will be deducted from your order total at checkout.
The service is designed to minimize contact with our staff and facilities, while providing a few additional benefits.

Here’s how it works:

Pick it up

  1. At checkout online select a location for pick up.
  2. We’ll send you an email when your order is ready for pick up.
  3. Swing by your selected location to pick up your order.
  4. Please bring ID verification as it will be required for pickup.
  5. We’ll ensure minimal contact at pickup to observe physical distancing. (Pass on some smiles/waves).

No fees are charged for pickup service.
Kunitz Shoes reserve the right to refuse orders in excess of 4 items.

Try it on

  1. Weather permitting, we will have try-on stations outdoors (with 2m physical distance marking)
  2. Curbside+ customers are also welcome to use our In-Store services.
  3. If you would prefer a glass of nicely chilled Chardonnay paired with your shoe trying, by all means indulge in both in the comfort of your own home instead.

Exchange/Return

  1. Staff will be available to facilitate exchanging of sizes.
  2. Curbside exchanges are limited to variations of items ordered
  3. For returns: During operating hours just drop ‘em off in the bin at either pickup location along with the return sip (paper that came with the order). No need to wrap them up.
  4. We’ll process returns as quickly as we can on the same day.
  5. All Refunds will only be processed onto the same credit card used to make the initial purchase.

 

No restocking or shipping fees will be charged for Curbside returns or exchanges (including sale/final sale priced items).
Any orders can be returned, including those that were originally shipped out.

For any questions regarding your order, please contact us at orders@kunitzshoes.ca.

For more information, please visit our Terms of Service

check out our Return Policy

All prices listed on kunitzshoes.ca are in Canadian dollars.